Sales Policy

Effective Date: December 31, 2024

At Ovira, we are committed to providing our customers with high-quality products and services. Our Sales Policy outlines the terms under which we sell products, manage orders, and handle customer inquiries. By purchasing from ovira.site, you agree to the following conditions:

1. Order Placement

To place an order, customers must select the desired items, add them to the shopping cart, and proceed to checkout. During checkout, customers must provide the necessary information, including their billing and shipping addresses. By submitting an order, you are making an offer to purchase the selected products, and we reserve the right to accept or decline the offer.

2. Product Availability

We strive to keep our website up-to-date with accurate product information and availability. However, in the rare case that a product is unavailable after an order is placed, we will notify you immediately and offer alternative solutions, including a full refund or replacement options.

3. Pricing and Payment

All prices listed on our website are in U.S. dollars and include applicable taxes, unless otherwise specified. We reserve the right to change prices at any time without prior notice. Payment is accepted through various secure methods, including credit and debit cards, PayPal, and other payment providers. By providing your payment information, you authorize us to charge the total amount for your order.

4. Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email with details of your purchase. Please review this email carefully to ensure that all the information is correct. If you notice any discrepancies, contact us immediately at info@ovira.site.

5. Shipping and Delivery

We offer a variety of shipping options, which will be presented during the checkout process. Shipping fees are calculated based on the weight, size, and destination of the package. Estimated delivery times depend on your location and the shipping method selected. While we strive to meet delivery estimates, please note that delays can occur due to circumstances beyond our control.

Tracking Information: Once your order is shipped, you will receive tracking information to monitor the progress of your delivery.

6. Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact our customer service team immediately at info@ovira.site. We will investigate the issue and work with you to resolve it, either by offering a replacement, partial refund, or full refund, depending on the circumstances.

7. Cancellations

You may cancel your order at any time before it is shipped. To request a cancellation, contact us as soon as possible. If the order has already been processed or shipped, it cannot be canceled, but you may return the items following our Refund and Returns Policy.

8. Returns and Refunds

If for any reason you are not satisfied with your purchase, please refer to our Refund and Returns Policy for instructions on how to return items and receive a refund. Please note that certain items may be non-returnable, including opened or used products, personalized items, and sale items.

9. Promotions and Discounts

From time to time, we may offer special promotions, discounts, or sales events. These promotions may have specific terms and conditions, including expiration dates, and are subject to change. Promotions cannot be combined with other offers unless explicitly stated.

10. Product Descriptions and Images

While we make every effort to ensure the accuracy of product descriptions, images, and specifications, there may be slight variations due to monitor settings, lighting, or other factors. We do not guarantee that all product descriptions or images are free from errors.

11. Sales to Minors

By placing an order with us, you represent and warrant that you are at least 18 years of age or have the consent of a parent or legal guardian to make the purchase. We do not sell products to minors.

12. Changes to This Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

13. Contact Us

If you have any questions or concerns regarding our Sales Policy, please contact us at: